Privacy policy

GRACIOUS — Privacy Policy
Last Updated: August 2026
Gracious respects your privacy. This Privacy Policy explains the types of information we may
collect when you visit our website, make a purchase, communicate with us, or otherwise interact
with Gracious, as well as how that information may be used and shared.
Information We Collect
Depending on how you interact with Gracious, we may collect information such as your:
Name, email address, telephone number, billing and shipping address, order history, account
information, customer service communications, device/browser information, IP address, website
activity, and marketing preferences.
When you make a purchase, payment information may be processed by our payment provider.
Gracious may not directly store complete credit or debit card numbers.
How We Use Your Information
We may use personal information to:
• Process, fulfill, and deliver orders
• Process returns, exchanges, and refunds
• Communicate about purchases
• Provide customer service
• Maintain and improve our website
• Prevent fraud and protect our business
• Understand website and shopping activity
• Send promotional communications when permitted
• Comply with legal, tax, accounting, and regulatory requirements
Marketing Communications
If you choose to receive promotional emails or text messages, Gracious may send information
about new releases, restocks, promotions, events, and other brand updates.
You may unsubscribe from marketing emails using the unsubscribe option included in those
messages. Text-message subscribers may follow the opt-out instructions included in the
applicable messages.
Transactional communications relating to orders or customer service may still be sent when
necessary.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate the site, remember
preferences, understand website activity, improve performance, and support marketing or
advertising.
Your browser or device may allow you to limit certain cookies. Disabling cookies may affect
some website features.
How Information May Be Shared
We may share information with service providers when reasonably necessary to operate
Gracious, including providers involved with:
Website hosting, payment processing, order fulfillment, shipping, analytics, marketing, fraud
prevention, and customer communications.
We may also disclose information when required by law, to protect legal rights, or as part of a
business transaction such as a merger, acquisition, financing, or sale.
Gracious does not sell customer personal information for money.
If applicable privacy laws define certain advertising or data-sharing activities as a “sale,”
“sharing,” or similar term, we will provide any choices or disclosures required by those laws.
Data Security
We use reasonable administrative and technical measures intended to protect personal
information. However, no internet transmission or electronic storage system can be guaranteed
to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described
in this policy, including order fulfillment, customer service, fraud prevention, accounting, tax,
legal, and regulatory obligations.
Your Privacy Choices
Depending on where you live, applicable law may provide certain rights regarding your personal
information, such as requesting access, correction, deletion, or information about how your data
is used.
Where applicable, requests may be submitted using the contact information provided on our
website. We may need to verify your identity before completing certain requests.
Children's Privacy
The Gracious website and online store are not intended to knowingly collect personal
information from children in violation of applicable law. If we learn that personal information has
been collected from a child in circumstances requiring parental consent, we will take appropriate
steps to address it.
Third-Party Websites
Our website may contain links to third-party websites or services. Gracious is not responsible for
the privacy practices of third parties, and customers should review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology,
legal requirements, or privacy practices.
The updated policy will be posted on our website with a revised “Last Updated” date.
Contact Us
Questions, concerns, or privacy requests can be submitted through the contact information
listed on the Gracious website.
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